Data protection

Data protection

1. An overview of data protection

1.1 General

Reinhardt-Technik GmbH (further legal information can be found in the Legal Information section) is the entity responsible for complying with data protection legislation relating to this website. We are delighted by your interest in our website, and we want you to feel secure and happy during your visit. Reinhardt-Technik GmbH (hereinafter "RT") therefore takes the protection of your personal data very seriously. This data privacy statement is intended to inform you about which personal data we collect from you when you use our website, and for what purposes we process and use this data.

The data privacy statement has a modular structure to make it easy for you to find specific information. By following this link https://go.wagner-group.com/internet_dataprotection_en you can view or download the complete text as a PDF file.

RT reserves the right to modify its data privacy statement at any time to reflect changing legal provisions and requirements, or to make other updates as it sees fit. Please keep yourself up to date about changes to the data privacy statement by visiting the relevant link from our website to view it.

If you have any general questions about our website, please get in touch with us:

Tel: +49 (0)2359 666 - 0
E-mail: info-rt@wagner-group.com

1.2 Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.

Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyse how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy notice. You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General information and mandatory information

2.1 Data protection

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy notice explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e. g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Reinhardt-Technik GmbH
Waldheimstraße 3
58566 Kierspe
Germany

Phone: +49 (0)2359 666 - 0
Fax: +49 (0)2359 666 - 129
E-Mail: info-rt@wagner-group.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

2.2 Information, blocking, deletion and correction

You have the right to find out about the personal details we have stored about you and also the right to block, delete and correct erroneous data.

In such instances, please use the contact form so that we are able to attend to your request.

If you would prefer to contact RT’s Data Security Officer to exercise these rights rather than RT itself, you are of course welcome to do so (Datenschutz.Deutschland@remove-this.wagner-group.com).

2.3 Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

2.4 Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered.

2.5 Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

2.6 SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Information, blocking, deletion

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company. If you have any questions regarding the use of your personal data or the enforcement of your rights, please do not hesitate to contact them.

Contact:

Email: Datenschutz.Deutschland@remove-this.wagner-group.com
Phone: +49 (0)2359 666 - 0
Fax: +49 (0)2359 666 - 129

J. Wagner GmbH
Statutory data protection officer
Otto-Lilienthal-Str. 18
88677 Markdorf

4. Data collection on our website

4.1   Registration on this website (RT-Portal)

You can register for the RT-Portal on our website to use additional functions on the site. We use the data entered for this purpose only for the purpose of using the RT-Portal. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

In the event of important changes, such as the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

Personal data is only captured and stored if you provide this information voluntarily, for example during the registration process or when ordering or as part of the order handling process.

To set up your personal customer account we need the following information from you: Surname, first name, company, address, e-mail address, telephone number and a user name and password of your choice. When you click the "Submit" button, your data will be stored in our RT-Portal database. After registration, you will receive confirmation by e-mail after the approval process has been completed that your customer account has been set up. The user name you have provided and your chosen password will also be used as your means of accessing your customer account. You can modify your data in your customer account at any time. To modify the data in your customer account or to delete the account, please contact the RT-Portal administration team (info-rt@wagner-group.com).

Your access ID and password should be kept secret and must not be shared with third parties. You are obliged to protect your access ID and password against unauthorised access by third parties.

The data entered during registration will be processed on the basis of your consent (Art. 6 (1) (b) GDPR). You can revoke your consent at any time. All you need to do is send an informal message via the contact form or by e-mail to our data protection officer. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration is stored by us as long as you are registered on our website and is subsequently deleted. Legal retention periods remain unaffected.

4.2 Processing of data (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

In order to avoid bad debts, we can, on the basis of Art. 6 (1) (b) GDPR, in accordance with our legitimate interest, after placing an order with Coface Finanz GmbH, Isaac-Fulda-Allee 1, 55124 Mainz, Germany, to submit your credit assessment data. In a credit check, a so-called score value is calculated on the basis of a mathematical procedure, which makes statements about your solvency. This usually happens as soon as a credit limit of € 1,000 is exceeded. We would like to point out thatCoface Finanz GmbH continues to use the transmitted data for its own purposes. You can object to the transmission of this data to Coface Finanz GmbH at any time, however, the execution of the purchase contract may then not be possible.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

4.3 Cookies

Cookies are small text files that our server stores in a separate area of your browser on your PC if your browser allows this. Cookies are distinguished partly based on how long they are stored for. Session cookies are deleted automatically when you close your browser. A session cookie can be used to manage a shopping basket or define which products are of particular interest to you. Permanent cookies, on the other hand, remain stored on your PC. Your browser can tell you how long they are stored for. A permanent cookie can be re-read next time you visit our website. To prevent this, you can delete the permanent cookie after visiting our website. Permanent cookies can be used, for example, to store your preferred language in your browser after you have visited us.

Cookies are also distinguished based on their origin. First-party cookies always come from the website specified in the address bar of your browser. Third-party cookies come from websites that you have not visited directly, but which have been integrated through images or advertising on the first party's website. Your browser can then tell you where the cookies stored on your PC come from.

The first time you visit our site, a banner will appear indicating our use of cookies. By clicking on the "I agree" button, you agree to our use of cookies on the basis of your consent (Art. 6 (1) (b) GDPR).

Third-party cookies are also set by our web server. These include for instance Google Analytics.

Most browsers are set to accept cookies. To turn this off, please change the corresponding settings of your browser. If your browser does not allow cookies, you may not be able to visit all pages of our website without interruption.

4.4 Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

- Browser type and browser version

- Operating system used

- Referrer URL

- Host name of the accessing computer

- Time of the server request

- IP address

These data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfil a contract or for measures preliminary to a contract.

5. Social media and Tools

The content on our pages can be shared on other social networks like YouTube.

Our website contains links to social media (YouTube). The buttons to these links are designed so that a connection between your PC and the respective network is only established if you follow the link by clicking it. You are then connected directly with the respective server of the selected social medium. The respective operators of social media networks are responsible for their own data privacy.

This also applies to websites to which our portal links but which are operated by third-party providers. An example of such links would be videos on our main page that are retrieved from YouTube. Information about the data privacy policies of linked pages can be found in the respective providers' data privacy statements.

When the user actively clicks on one of these buttons, your browser establishes a direct connection to the respective servers.

This tool does not automatically transfer user data to the operators of these platforms. If users are logged into one or more of the social networks, it will display an information window in which the user can edit the text before it is sent.

Our users can share the content of this page on social networks without their providers creating profiles of users' surfing behaviour

5.1 YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

5.2 Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you call up a page of our website that contains a social plugin, your browser makes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy notice at https://www.google.com/policies/privacy/.

5.3 Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

6. Analytics and advertising

6.1 Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

For more information about how Google Analytics handles user data, see Google's privacy notice: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced data processing

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

6.2 Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behaviour on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: www.google.com/settings/ads/onweb/.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) GDPR. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing anonymous user behaviour for promotional purposes.

For more information and the Google Privacy notice, go to: https://www.google.com/policies/technologies/ads/.

6.3 Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an AdWords advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy notice: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

6.4 Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether the data entered on our website (such as on a contact form) has been entered by a human or by an automated program. To do this, reCAPTCHA analyses the behaviour of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e. g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses take place completely in the background. Website visitors are not advised that such an analysis is taking place.

Data processing is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.

For more information about Google reCAPTCHA and Google's privacy notice, please visit the following links: https://www.google.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.